REFUND POLICY

TERMS

1.1 Refunds and Cancellation

All payments for Arrowspear platform subscriptions, including monthly and annual memberships to app.arrowspear.com, are in USD and are not refundable, except where a separate refund guarantee is expressly stated for a specific product under section 1.6. You can cancel your monthly contract at any time, but all previous subscription payments are not refundable and will not be pro rated.

If you decide to cancel your Arrowspear membership, you will lose access to any and all data inside the app.arrowspear.com ecosystem, which includes, but is not limited to; Arrowspear Funnels designs, Arrowspear Support Calls. You will be removed from the Arrowspear Facebook Group.

If you wish to cancel your Arrowspear subscription (including subscriptions for services) at any time, you must submit a cancellation request to us via our support email address [email protected].

Invoices for Arrowspear can be requested at any time by emailing [email protected].

1.2 Subscription Terms And Automatic Payment

A Arrowspear user is responsible for paying all sums due to Arrowspear in connection with their monthly or yearly subscription in accordance with these Terms. Every calendar month or year, your account will be charged up to the subscription fee plus applicable tax for the following month’s subscription, together with any other fees for the following month’s subscription plus any accumulated charges for the past period (collectively, “Fees”). Failure by the Arrowspear user to use any of the services available through the service provided by Arrowspear does not relieve the Arrowspear user of their payment obligations under these Terms.

Potential users can pay by credit card or debit card. Payment details shall be collected by us through our secure financial data collection mechanism. You acknowledge and agree that we hold data relating to the transaction, including the last four digits and the expiration date of the card used to purchase the products or services together with details on when payment is due. You further acknowledge and agree that payments are due on a recurring basis in accordance with the payment terms for the specific service purchased (unless the subscription is cancelled in accordance with these Terms) and therefore authorize the automatic payment collection terms applicable to that specific service (e.g., on a monthly or yearly basis and for a specific amount).

1.3 Free Trial

We offer a 30-day free trial to new users who register with the Site. The account will be charged according to the user’s chosen subscription at the end of the free trial.

1.4 Failed Monthly or Annual Payments

If you are delinquent on your payments, please be advised we will delete the account and any subsequent funnels associated with the account after 7 days of delinquency.

1.5 Access to Arrowspear Ecosystem: including all Digital Assets, Funnel Builds, Automations, and Training Materials

With your membership to app.arrowspear.com, you’ll receive access to our exclusive Arrowspear-only Digital Assets, Training Materials, CRM Pipelines, and Funnel-related Data tracking tools. This access specifically includes, but is not limited to; Arrowspear funnel designs, Arrowspear Emails, Arrowspear Automations, and the Arrowspear Support Calls at no extra cost. We retain the Trademark and Copyrights on Arrowspear Funnel Designs. All of these materials are only permitted for use within Arrowspear, exclusively for current Arrowspear members only.

This means that everything inside the Arrowspear Ecosystem (app.arrowspear.com) is non-transferable to any other Arrowspear ecosystem, or any other outside ecosystem or funnel builder. The use of Arrowspear training materials outside of Arrowspear membership or sharing of any kind without our consent is strictly prohibited. In addition, the Arrowspear Support calls are for current Arrowspear members only.

If you have questions about our Refund Policy, feel free to drop us an email at [email protected].

1.6 Refunds for One Time Digital Product Purchases

This section applies to one time digital product purchases made through our offer pages, including the 100+ Plug and Play Funnel Kit and any associated order bumps or upsells purchased in the same checkout flow. It does not apply to Arrowspear platform subscriptions, which are governed by sections 1.1 and 1.2.

30 Day Money Back Guarantee. Your purchase of the 100+ Plug and Play Funnel Kit is covered by a 30 day money back guarantee. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your original purchase date.

How to request a refund. Email [email protected] from the email address used at checkout, with your order details. No lengthy justification is required.

Processing. Approved refunds are issued to the original payment method. Please allow 5 to 10 business days for the refund to appear on your statement, depending on your bank or card issuer.

Effect of a refund. Once a refund is issued, your access to the product, including all templates, bonuses, training materials, and any associated community access included with the purchase, will be revoked. Any licence granted to use the materials ends immediately upon refund.

After 30 days. Refund requests submitted more than 30 days after the original purchase date will not be granted.

Chargebacks. If you have an issue with your purchase, please contact us at [email protected] before initiating a chargeback with your bank. We respond to all refund requests within the guarantee window.